Frequently asked questions
Can't find what you're looking for? Send us a message on the contact page.
How much does shipping cost?
Shipping is free, and orders ship the next business day from the USA. Processing time can vary for some items; see the product page for details.
Do you ship internationally?
Yes, where available at checkout. International buyers are responsible for any customs or duties fees, and we are not responsible for delays caused by customs.
Can I cancel my order?
Yes. Cancellation requests are accepted within 3 hours of purchase. Write to us through the contact page as soon as possible.
Do you accept returns or exchanges?
We don't accept returns or exchanges, but please contact us if there is any problem with your order and we will help.
What are your pieces made of?
Our collection includes 22K gold-plated bronze, silver-plated and 925 silver pieces, set with natural stones such as agate, quartz, turquoise and cat eye, or with zircon. Each product page lists the exact materials.
How do I care for gold-plated jewelry?
Keep it dry: take it off before showering, swimming or exercising. Store it in a cool, dry place, like the pouch provided, and wipe it with a soft, lint-free cloth after wear. See our care guide.
Do you offer wholesale?
Yes. Visit our wholesale page or send us a message with the pieces and quantities you are interested in.